Shop with Confidence

Every Diamond Sensations order is backed by certified quality, secure checkout, and service you can reach by phone or email.

Complimentary shipping on every order.

Return unworn jewelry within 30 days of delivery.

Standard returns are never subject to restocking fees.

Lab-grown diamonds graded to the same 4Cs standards as mined stones.

Encrypted payments and protected checkout on every purchase.

Reach our team by phone or email for guidance before and after you buy.

Returns & exchanges

Your satisfaction is part of the experience. The details below keep shopping with us simple and worry-free.

30-day return period from delivery.
Customer must call or email for a Return Authorization (RA) Number before returning merchandise.
Returns without an RA Number may not be accepted.
Outgoing shipping is free.
Customer pays return shipping and insurance.
Diamond Sensations is not responsible for lost or damaged return shipments.
Items must be unworn and returned with original packaging, IGI certificate(s), and documentation.
Custom, engraved, resized, or personalized items are final sale unless defective.
Refunds issued after inspection to the original payment method.
Exchanges available where applicable.